Last Updated：April 15,2026
1. INTRODUCTION
Welcome to ouco (the “Website”), located at https://ouco.cc (Link). We are Inner Mongolia Ouke Intelligent Automatic Control System Co., Ltd. (“Company”, “we”, “us”, or “our”), a business entity registered in Inner Mongolia, China.
We are committed to protecting your personal information and your right to privacy. If you have any questions or concerns about our policy, or our practices with regards to your personal information, please contact us at smart@ouco.cc or visit our Contact Us page at https://www.ouco.cc/contact-us/ (Link).
When you visit our website https://ouco.cc (Link), and use our services, you trust us with your personal information. We take your privacy very seriously. In this privacy notice, we describe our privacy policy. We seek to explain to you in the clearest way possible what information we collect, how we use it, and what rights you have in relation to it. We hope you take some time to read through it carefully, as it is important. If there are any terms in this privacy policy that you do not agree with, please discontinue use of our Sites or Apps and our services. This privacy policy applies to all information collected through our website (such as https://ouco.cc (Link)), and/or any related services, sales, marketing, or events (we refer to them collectively in this privacy policy as the “Services”).
2. WHAT INFORMATION DO WE COLLECT?
We collect personal information that you voluntarily provide to us when expressing an interest in obtaining information about us or our products and services, when participating in activities on the Services, or otherwise contacting us. The personal information that we collect depends on the context of your interactions with us and the Services, the choices you make, and the products and features you use. The personal information we collect can include the following:
Personal Information Provided by You
Since we do not provide user account registration, we do not collect login credentials (usernames/passwords). However, we do collect information you provide through:
● Contact Forms & Chat Windows: When you fill out a contact form, use the chat window, or send us an email at smart@ouco.cc, we collect your name, email address, phone number (if provided), and the content of your message.
● Promotions and Contests: If you participate in our promotional activities or sweepstakes, we may collect your name, contact details, and any other information required for the administration of the prize and legal compliance.
● Business Inquiries: As a B2B and B2C provider of whole-house intelligent control systems, we collect professional information relevant to business cooperation, such as company name, job title, and business requirements.
Information Automatically Collected
We automatically collect certain information when you visit, use, or navigate the Services. This information does not reveal your specific identity (like your name or contact information) but may include device and usage information, such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, information about how and when you use our Services, and other technical information. This information is primarily needed to maintain the security and operation of our Services, and for our internal analytics and reporting purposes.
3. HOW DO WE USE YOUR INFORMATION?
We use personal information collected via our Services for a variety of business purposes described below. We process your personal information for these purposes in reliance on our legitimate business interests (“Business Purposes”), in order to enter into or perform a contract with you (“Contractual”), with your consent (“Consent”), and/or for compliance with our legal obligations (“Legal Reasons”).
We use the information we collect or receive:
● To facilitate account creation and logon process: Not applicable as we do not offer account registration.
● To send you marketing and promotional communications: We and/or our third-party marketing partners may use the personal information you send to us for our marketing purposes, if this is in accordance with your marketing preferences. You can opt-out of our marketing emails at any time.
● To deliver targeted advertising to you: We may use your information to develop and display content and advertising (and work with third parties who do so) tailored to your interests and/or location and to measure its effectiveness.
● To request feedback: We may use your information to request feedback and to contact you about your use of our Services.
● To enable user-to-user communications: If you use our chat window or contact forms, we process the data to facilitate that specific communication.
● To manage user accounts: Not applicable.
● To send administrative information to you: We may use your personal information to send you product, service, and new feature information and/or information about changes to our terms, conditions, and policies.
● To protect our Services: We may use your information as part of our efforts to keep our Services safe and secure (for example, for fraud monitoring and prevention).
● To enforce our terms, conditions, and policies: For Business Purposes, Legal Reasons, and Contractual compliance.
● To respond to legal requests and prevent harm: If we receive a subpoena or other legal request, we may need to inspect the data we hold to determine how to respond.
● For other Business Purposes: We may use your information for other Business Purposes, such as data analysis, identifying usage trends, determining the effectiveness of our promotional campaigns, and to evaluate and improve our Services, products, marketing, and your experience.
4. WILL YOUR INFORMATION BE SHARED WITH ANYONE?
We only share and disclose your information in the following situations:
● Compliance with Laws: We may disclose your information where we are legally required to do so in order to comply with applicable law, governmental requests, a judicial proceeding, court order, or legal process, such as in response to a court order or a subpoena (including in response to public authorities to meet national security or law enforcement requirements).
● Vital Interests and Legal Rights: We may disclose your information where we believe it is necessary to investigate, prevent, or take action regarding potential violations of our policies, suspected fraud, situations involving potential threats to the safety of any person and illegal activities, or as evidence in litigation in which we are involved.
● Vendors, Consultants, and Other Third-Party Service Providers: We may share your data with third-party vendors, service providers, contractors, or agents who perform services for us or on our behalf and require access to such information to do that work. Examples include: payment processing, data analysis, email delivery, hosting services, customer service, and marketing efforts. We may allow selected third parties to use tracking technology on the Services, which will enable them to collect data about how you interact with the Services over time.
● Business Transfers: We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
5. DO WE USE COOKIES AND OTHER TRACKING TECHNOLOGIES?
We may use cookies and similar tracking technologies (like web beacons and pixels) to access or store information. Specific information about how we use such technologies and how you can refuse certain cookies is set out in our Cookie Policy.
Most Web browsers are set to accept cookies by default. If you prefer, you can usually choose to set your browser to remove cookies and to reject cookies. If you choose to remove cookies or reject cookies, this could affect certain features or services of our Services.
6. HOW LONG DO WE KEEP YOUR INFORMATION?
We will only keep your personal information for as long as it is necessary for the purposes set out in this privacy policy, unless a longer retention period is required or permitted by law (such as tax, accounting, or other legal requirements). No purpose in this policy will require us keeping your personal information for longer than the period of time in which users have an account with us (Not applicable) or the duration of our business relationship.
When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize it, or, if this is not possible (for example, because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible.
7. HOW DO WE KEEP YOUR INFORMATION SAFE?
We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, please also remember that we cannot guarantee that the internet itself is 100% secure. Although we will do our best to protect your personal information, transmission of personal information to and from our Services is at your own risk. You should only access the services within a secure environment.
8. DO WE COLLECT INFORMATION FROM MINORS?
We do not knowingly solicit data from or market to children under 18 years of age. By using the Services, you represent that you are at least 18 or that you are the parent or guardian of such a minor and consent to such minor dependent’s use of the Services. If we learn that personal information from users less than 18 years of age has been collected, we will deactivate the account and take reasonable measures to promptly delete such data from our records. If you become aware of any data we have collected from children under age 18, please contact us at smart@ouco.cc.
9. CONTROLS FOR DO-NOT-TRACK FEATURES
Most web browsers and some mobile operating systems and mobile applications include a Do-Not-Track (“DNT”) feature or setting you can activate to signal your privacy preference not to have data about your online browsing activities monitored and collected. At this stage, no uniform technology standard for recognizing and implementing DNT signals has been finalized. As such, we do not currently respond to DNT browser signals or any other mechanism that automatically communicates your choice not to be tracked online. If a standard for online tracking is adopted that we must follow in the future, we will inform you about that practice in a revised version of this privacy policy.
10. CALIFORNIA RESIDENTS (CCPA)
If you are a resident of California, this section provides additional details about our collection and use of your personal information and the rights you have about our processing of your personal information.
Categories of Personal Information Collected
We have collected the following categories of personal information:
● Identifiers: Name, email address, IP address.
● Commercial Information: Records of products or services purchased, obtained, or considered.
● Internet Activity: Browsing history, search history, interaction with our website.
● Geolocation Data: Device location.
● Inferences: Profile reflecting preferences, characteristics, psychological trends, predispositions, behavior, attitudes, intelligence, abilities, and aptitudes.
Your Rights
● Right to Know: You have the right to request that we disclose certain information to you about our collection and use of your personal information over the past 12 months.
● Right to Delete: You have the right to request that we delete any of your personal information that we collected from you and retained, subject to certain exceptions.
● Right to Non-Discrimination: We will not discriminate against you for exercising any of your CCPA rights. To exercise these rights, please contact us at smart@ouco.cc.
11. EUROPEAN RESIDENTS (GDPR)
If you are a resident in the European Economic Area (EEA), then the “GDPR” (General Data Protection Regulation) applies to you.
Legal Bases for Processing
We may process your personal data for the reasons described in this privacy policy only where we have a legal basis to do so. Our legal bases depend on the Services you use and how you interact with us:
● Consent: We may process your data if you have given us permission (i.e., opting in to marketing emails).
● Performance of a Contract: Where we need the data to perform a contract with you (e.g., processing a business order).
● Legal Compliance: Where we need to comply with relevant laws or regulations.
● Vital Interests: Where we need to protect your interests or someone else’s interests.
● Legitimate Interests: Where we believe it is necessary for our legitimate business interests, such as fraud prevention and improving our services.
Your Rights
If you are a resident of the EEA, you have the right to:
● Request access and obtain a copy of your personal information.
● Request rectification or erasure.
● Restrict the processing of your personal information.
● Data portability (receive or transmit your data).
● Object to the processing of your personal information. If you would like to exercise any of these rights, please contact us at smart@ouco.cc.
12. INTELLECTUAL PROPERTY AND USER CONTENT
While this is primarily a Privacy Policy, we wish to clarify the nature of content on our site. All logos, text, images, and software code on https://ouco.cc (Link) are the exclusive intellectual property of Inner Mongolia Ouke Intelligent Automatic Control System Co., Ltd.
However, when you submit text or images via our chat windows or forms, you are providing us with “User Content.” By providing this content, you grant us a limited, non-exclusive license to use, store, and process that content solely for the purpose of responding to your inquiry or providing the requested service. We do not claim ownership of your User Content, but we reserve the right to remove any content that violates our Terms and Conditions or applicable laws.
13. DO WE MAKE INTERNATIONAL TRANSFERS?
Because our Services are offered globally, your information may be transferred to, stored, and processed in China, where our servers are located and our central database is operated. The data protection laws of China may differ from those applicable in your country of residence.
By using our Services, you understand that your information may be transferred to our facilities and those third parties with whom we share it as described in this privacy policy. We have implemented appropriate safeguards to require that your personal information will remain protected in accordance with this privacy policy. These include the use of standard contractual clauses and other legally binding mechanisms.
14. CONTACT US
If you have questions or comments about this policy, you may email us at smart@ouco.cc or by post to:
Inner Mongolia Ouke Intelligent Automatic Control System Co., Ltd.
Room 506, Building 35, Xuefu Garden, West Side of Youyi North Road, Renmin Avenue,
Jining District, Ulanqab City, Inner Mongolia Autonomous Region, China 012000