Last Updated：April 15,2026
1. INTRODUCTION
Welcome to ouco (the “Website”), located at https://ouco.cc (Link). These Terms and Conditions (“Terms”, “Terms and Conditions”) govern your relationship with the website service provided by Inner Mongolia Ouke Intelligent Automatic Control System Co., Ltd. (“Company”, “we”, “us”, or “our”).
Please read these Terms and Conditions carefully before using the Website. The Company operates a global business providing intelligent automatic control systems and smart home solutions. Your access to and use of the Service is conditioned on your acceptance of and compliance with these Terms.
By accessing or using the Service, you agree to be bound by these Terms. If you disagree with any part of the terms, then you may not access the Service.
2. INTELLECTUAL PROPERTY RIGHTS
2.1 Ownership of Content
The Service and its original content (excluding Content provided by you or other users), features, and functionality are and will remain the exclusive property of Inner Mongolia Ouke Intelligent Automatic Control System Co., Ltd. and its licensors.
2.2 Trademarks and Branding
The ouco brand name, logo, and all related graphics, product names, and slogans are trademarks of the Company. You may not use these marks without the prior written permission of the Company.
2.3 Restrictions
The Website is protected by copyright laws and international treaties. Unless otherwise stated, you may not:
● Copy, reproduce, or republish any text, images, logos, or software found on the Website.
● Modify, adapt, translate, or create derivative works based on the Website content.
● Reverse engineer, decompile, or disassemble any software or code provided through the Service.
We strictly reserve all intellectual property rights regarding our smart home control systems and website materials. Any unauthorized use may violate copyright, trademark, and other laws.
3. USER GENERATED CONTENT
Our Website allows users to interact with us through specific features.
3.1 Forms and Communication
The Website provides contact forms and chat windows (e.g., “Contact Us” page) where you may submit inquiries or feedback. By submitting text, images, or data through these forms, you grant us a non-exclusive, worldwide, royalty-free license to use, reproduce, and display such content solely for the purpose of responding to your inquiry or improving our services.
3.2 Prohibited Content
You are solely responsible for the content you upload or transmit. You agree not to upload or transmit any content that:
● Is unlawful, threatening, abusive, harassing, defamatory, libelous, deceptive, fraudulent, invasive of another’s privacy, or hateful.
● Contains viruses, corrupted data, or other harmful code.
● Infringes upon any patent, trademark, trade secret, copyright, or other proprietary rights of any party.
4. PRODUCTS AND SERVICES
4.1 Description
We provide smart home control products and intelligent automatic control system services (“Products” and “Services”). We strive to display the colors, images, and specifications of our Products as accurately as possible on the Website. However, we cannot guarantee that your computer monitor’s display of any color will be accurate.
4.2 Availability and Pricing
● Global Operations: We conduct business globally. However, availability of certain Products or Services may vary by region due to shipping restrictions, technical standards, or local regulations.
● Pricing: Prices for our Products and Services are subject to change without notice. We reserve the right to modify or discontinue the Service (or any part or content thereof) without notice at any time.
4.3 No Subscription Model
The Website does not currently offer paid subscription content. Our revenue model is based on the sale of Products and Services rather than recurring access fees for information.
5. PROMOTIONS AND SWEEPSTAKES
From time to time, the Website may host promotions, contests, or sweepstakes (“Promotions”).
5.1 Participation
Participation in any Promotion constitutes your full and unconditional agreement to these Terms and the official rules of that specific Promotion.
5.2 Eligibility
Promotions may be subject to eligibility requirements, including age and residency restrictions. We reserve the right to limit participation to specific countries or regions.
5.3 Winner Selection
Winners will be selected based on the criteria set forth in the specific Promotion rules. We reserve the right to cancel or modify any Promotion if, in our sole discretion, it is not capable of completion as planned.
6. LINKS TO OTHER WEB SITES
Our Service may contain links to third-party web sites or services that are not owned or controlled by Inner Mongolia Ouke Intelligent Automatic Control System Co., Ltd..
We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party web sites or services. You further acknowledge and agree that the Company shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any such content, goods, or services available on or through any such web sites or services.
7. LIMITATION OF LIABILITY
7.1 General Disclaimer
In no event shall Inner Mongolia Ouke Intelligent Automatic Control System Co., Ltd., nor its directors, employees, partners, agents, suppliers, or affiliates, be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from:
● Your access to or use of or inability to access or use the Service;
● Any conduct or content of any third party on the Service;
● Any content obtained from the Service; and
● Unauthorized access, use, or alteration of your transmissions or content.
7.2 Product Liability
While we strive to ensure our smart control systems are safe and effective, the use of our Products is at your own risk. We are not liable for any damages to your property or person arising from the improper installation or misuse of our smart home systems. Always follow the user manual and local electrical safety codes.
7.3 Jurisdiction
Some jurisdictions do not allow the exclusion of certain warranties or the limitation of liability for incidental or consequential damages, so the above limitations may not apply to you.
8. GOVERNING LAW
These Terms shall be governed and construed in accordance with the laws of the People’s Republic of China, without regard to its conflict of law provisions.
Our legal jurisdiction is located in:
Room 506, Building 35, Xuefu Garden, West Side of Youyi North Road, Renmin Avenue, Jining District, Ulanqab City, Inner Mongolia Autonomous Region, China 012000.
However, given that we operate globally, we agree that legal proceedings may be initiated in the courts of your country of residence if required by local consumer protection laws.
9. TERMINATION
We may terminate or suspend your access to our Service immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach the Terms. Upon termination, your right to use the Service will immediately cease.
10. CHANGES TO TERMS
We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material, we will try to provide at least 30 days’ notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.
By continuing to access or use our Service after those revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, please stop using the Service.
11. CONTACT US
If you have any questions about these Terms and Conditions, or if you wish to exercise your rights regarding your data or our services, please contact us:
● Email: smart@ouco.cc
● Contact Form: https://www.ouco.cc/contact-us/ (Link)
● Mail: Inner Mongolia Ouke Intelligent Automatic Control System Co., Ltd., Room 506, Building 35, Xuefu Garden, West Side of Youyi North Road, Renmin Avenue, Jining District, Ulanqab City, Inner Mongolia Autonomous Region, China 012000.